
Details for all site visits
Date:
Thursday 27 October 2011.
Time:
Departing from convention centre (Southbank) at 1.30pm (aim to return to Southbank by
4.30pm at the latest)
Cost: $AUD30 per person per site visit
Note: Required number of registrants: The organising committee will require a minimum number
of registrations to be received for each site visit by four weeks before the conference. If a minimum
number of registrants for your site visit have not been received by four weeks before the date
of the conference (September 23) then the organising committee will contact you regarding
cancelling the site visit. If adequate numbers have been received by this time, we will confirm with
you that the site visit will proceed.
SITE VISIT 1: The Williamstown Hospital – Meeting the needs of the aged care
community, Williamstown, Victoria.
Target group of the site visit
The target group of the proposed site visit to The Williamstown Hospital are conference participants
interested in exploring flexible models of geriatric service delivery that have been designed to meet
the needs of the aged care population in western metropolitan Melbourne and are supported by a
culture of clinical excellence, health independence and person-centred practice.
Minimum and maximum numbers for the site visit
Minimum numbers – 10; Maximum numbers – 30
Supportive evidence as to why this site visit is important for a site visit
The Williamstown Hospital is Victoria’s oldest suburban public general hospital, providing health
care services to the local community since 1894. It is a 90-bed facility that offers inpatient services
in sub-acute aged care, elective surgery, renal dialysis and emergency medicine as well as a range
of continuing care ambulatory and community services. In 2000, The Williamstown Hospital became
part of Western Health which is now the major public provider of health services for people living in
western metropolitan Melbourne. Western Health’s catchment area is approximately 750,000 people
and is one of Victoria’s most rapidly expanding communities, growing at a rate of approximately 4%
per annum.
Over the years, The Williamstown Hospital has evolved into a centre for excellence in the care of
older people admitted to Western Health. In order to meet the many and varied needs of this patient
population, and maintain its strong community focus, it utilises the following models of care:
- Geriatric Evaluation and Management – an inpatient unit that provides comprehensive multi-
disciplinary evaluation and management for older patients either following an acute inpatient episode
of care or via the community on the recommendation of the Aged and Complex Care Response
Service
- Transition Care Program – a home or bed-based service that provides active management
of older patients who are moving from hospital into residential care or supported care in the
community however require extra time to optimise their functional capacity and finalise long-term care
arrangements
- Orthopaedic Rehabilitation At Home Program – a sub-acute ambulatory care service that
supports eligible patients who have had elective total hip or knee replacement surgery by providing
home-based rehabilitation in the immediate period following discharge from the acute inpatient setting
- Community Based Rehabilitation – a short-term, multi-disciplinary, goal-oriented service
provided at home, in the centre or out in the community that assists patients to reach their maximum
level of independence and to improve their quality of life
- Able and Stable: An innovative falls prevention program that is designed to reduce falls
rates and risks for patients living in the community who have fallen in the last 6 months or are at risk
of falling
In 2010, The Williamstown Hospital consolidated its commitment to aged care by implementing
the Improving Care for Older People project, which was the Victorian Response to the Council of
Australian Governments Long Stay Older Patients (COAG LSOP) initiative. Outcomes of this, which
were recently showcased as part of the Victorian Government Department of Health's 'Best Care for
Older People' Conference, included:
- Development, implementation and evaluation of a variety of screening, assessment and
care planning tools and processes which support the proactive management of functional decline
of sub-acute inpatients. These are based on best-practice evidence and utilise a person-centred
approach to ensure that safe and effective care pathways are developed for older people
- Establishment of "Staying Active" at The Williamstown Hospital, a multi-faceted functional
maintenance program for sub-acute inpatients that is designed to assist in promoting health
independence and maintaining cognitive, social and physical function
Elements to be covered in the site visit
The key elements that will be covered in the proposed site visit to The Williamstown Hospital include:
- Exploring flexible models of service delivery in Gerontology and Geriatrics
- Geriatric Evaluation and Management
- Transition Care Program (Home and Bed-Based)
- Orthopaedic Rehabilitation At Home Program
- Community Based Rehabilitation
- Able and Stable
- Promoting clinical excellence in Gerontology and Geriatrics
- Sub-acute assessment and care planning processes
- Person-centred practice
- Promoting health independence and functional maintenance
SITE VISIT 2: "Technology in Action" - Baptcare Hedley Sutton Community,
Camberwell, Victoria.
Hedley Sutton Community is a Baptcare residential aged care facility located at 19 Canterbury Road,
Camberwell. One hundred elderly residents live within the facility which offers high and low level care;
and 38 independent living apartments are co-located on the site. This aged care facility features an
Italianate style mansion which was redeveloped, custom rebuilt and re-opened in 2008. Hedley Sutton
offers its residents en suite bedrooms, several lounges and dining areas, a café, library, chapel, bowls
area and comfortable outdoor areas including a BBQ area.
A site visit to Hedley Sutton will offer participants of this tour an opportunity to see technology in
action and will showcase four aspects of resident/staff/technology contact demonstrating the changing
face and pace of lifestyle programs and clinical practice in aged care. There would also be the
opportunity to interact with staff members and residents that utilise this technology.
- Computerised medication programs with wireless hand held devices taking the place of paper
based medication charts. This system has many built in features to improve the safety of
medication delivery to residents.
- Residents and computers: enhancing communication with family, social networks and
information sites.
- Residents engaging with other residents with Wii video games and competing in social
tournaments such as ten pin bowling. Benefits for residents include connectivity with others,
physical activity and cognitive stimulation.
- E learning education programs for staff. These are offered as part of the education program
and demonstrate delivery of learning programs which are cost effective, flexible and
accessible for all staff, given that staff members work a variety of shifts 24/7.
The site is easy to travel to from Southbank. There is a lovely inside and outside café area for
afternoon tea. All these topics would promote an opportunity to discuss regional sameness and
differences. These programs can be readily translated across other facilities.
The target group would be anyone interested in seeing programs in action; the beginning and the end;
where research projects ideas are developed and where evidence from research is implemented.
This site visit would be deemed important as it showcases four very diverse examples of technology
in action within an aged care setting, laying the foundations for future advances.
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